Cookie Policy

This cookie policy is for HE Software Limited (doing business as SiteAlly). This policy explains how SiteAlly ("we," "us," or "our") uses tracking technologies on our public-facing website and within our SaaS application.

In Short: Our public-facing website does not use cookies. Our SaaS application may use cookies, which is governed by our Privacy Policy.

Table of Contents

1. What are cookies?
2. Do we use cookies?
3. Do we make updates to this policy?
4. Contact Us

1. What are cookies?

Cookies are small text files that websites often place on users' computers or mobile devices when they visit a website. They are typically used to remember user preferences and track browsing activity.

Data privacy regulations recognise that some cookies collect personal data. Websites that use cookies are legally obligated to be transparent with their users and provide them with control over which cookies are set.

Cookies deemed "strictly necessary" for the basic functioning of a website generally do not require prior consent. However, users should still be informed about their use.

2. Do we use cookies?

Public-facing website

Our public-facing website (https://www.siteally.co.uk) does not use cookies.

While we do not use cookies on our public-facing website, we are committed to understanding how users interact with it to improve its functionality and user experience. To achieve this, we utilise a cookieless analytics solution from PostHog (https://posthog.com/).

Cookieless tracking allows us to gather insights into website usage without relying on cookies stored in your browser. Cookieless tracking is a more privacy-conscious way of understanding user behavior online which does not store persistent identifiers on user devices. In practice, this means:

• Each page load counts as a new user and not a returning one;
• Sessions are only as long as the in-memory session and reset whenever the browser reloads;
• Multiple window tracking is not possible.

The information we collect through PostHog's cookieless analytics on our public-facing website may include:

• The pages you visit.
• How long you spend on each page.
• The links you click.
• General information about your browser and device (e.g., browser type, operating system), without identifying you specifically.

We use this data to analyse website traffic, identify areas for improvement, optimise the user experience, and understand the effectiveness of our content and design.

SaaS application

Our SaaS application, accessed through a separate login or URL, may utilise cookies and other tracking technologies to provide its services and features.

The use of cookies and tracking technologies within the SiteAlly application platform is governed by our Policy Policy.

Within the SiteAlly application platform, cookies may be used for purposes such as:

• Authentication and session management (e.g., keeping you logged in).
• Remembering user preferences and settings.
• Analysing the usage of the Platform to improve its functionality.

3. Do we make updates to this policy?

We may update this Cookie Policy from time to time. The revised version will be indicated by an updated "Last Updated" date at the top of this Cookie Policy. We encourage you to review this Cookie Policy frequently to be informed of any changes.

4. Contact Us

If you have questions or comments about this policy, please contact us at:

HE Software Limited
27 Old Gloucester Street
London WC1N 3AX
England
support@hesoftware.co.uk